Privacy Policy

Terms and Conditions

PLEASE READ THIS TERMS AND CONDITIONS CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS AND/OR USE OUR ONLINE ORDERING. ANY ACCESS AND/OR USE OF THE ONLINE ORDERING BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Orders placed are between you as a customer/user and The Appy Way Ltd trading as The Appy Way Ltd.  

The Appy Way Ltd will take the necessary steps to ensure that the information in relation with the online ordering is accurate and reliable. However, this cannot be infallible and errors may sometimes occur so you should take appropriate steps to verify all information in relation with the online ordering before using it.

The pictures of the products are for information only. The ordered product(s) may have differences such as the presentation or packaging.

You must not rely on pictures to identify any particular ingredients. We may substitute similar ingredients from time to time based on availability. For any food allergy information, please ensure you contact a member of staff and notify them of the allergy before placing the order so that our staff can take appropriate action.

By ordering online, you acknowledge and agree that the use of the online ordering application and/or processes at your own risk and The Appy Way Ltd is not liable for any costs, losses or damages from the use of, or inability to use, the online ordering. This will include issues arising from the availability of the online ordering application.

If you decide to order online using the online ordering application, you may be asked to provide full contact details and/or to create an account and you may need to accept cookies. You must keep your account data confidential and must not disclose it to anyone.

Your order details as supplied via the ordering application will be used for transactional purposes. Where you give consent for marketing purposes you may also receive special offers and event notifications from us. We will not pass your details to other companies unless it is for the sole purpose of contacting you about your transactions, or our offers.

Any products and/or services provided through the online ordering application are done so on an “as is” and “if available” basis. If an ordered product becomes unavailable after placing the order, The Appy Way Ltd will offer a refund or alternative product at their discretion.

You can pay by any of the methods listed in our checkout screen. Please make sure that if your order is placed using a credit or debit card, the card is valid on the date of your order placement.

If you are not present to collect the order on-site, or in the case of an order for delivery to take delivery of the goods at the address given in your order, then The Appy Way Ltd will not refund you the price for your order and will charge you for the full amount of your order and any delivery fees.

Where delivery is offered, if your address is not obvious to find, or there are known traffic issues in the area such as closed roads, please supply additional details to help our drivers quickly locate you. All delivery times given are estimates and are subject to traffic and road delays outside of our control.

In case of an order query, please contact 0121 312 4850. In case of any payment query, please contact 0121 312 4850, or write to us at The Appy Way, 108 Bissell Street, Digbeth, Birmingham, West Midlands, B5 7HP. We can also be contacted via email: info@theappyway.com

Please note that we run a strict Challenge 25 policy for alcohol purchases. Valid ID must be provided when anyone who appears to be under 25 attempts to pick up alcohol from our bar/cafes. No refunds will be given in cases where ID is not provided when requested.

The online ordering application and/or process may include content, information or links to third parties or third-party sites. The Appy Way Ltd is not responsible for the content of any such sites or for the content of any third-party advertising. Any third-party links may be accessed at the user’s own risk and The Appy Way Ltd accepts no liability whatsoever arising from your use of information from a third party or your use of any third-party website.

The Appy Way Ltd reserves the right to suspend the use of the online ordering application and/or process if you breach the Terms and Conditions.

All orders are treated as an express intention to purchase the nominated products and/or services for the agreed online prices and are a binding offer from you to purchase such products and services. The acceptance of any order for any of the products and/or services shall be at the entire discretion of The Appy Way Ltd Our acceptance of an order may occur when you receive an on-screen message and/or email notification and/or an SMS, confirming your order.

This Terms and Conditions do not affect your statutory rights. The Appy Way Ltd trademarks, as well as the related trademarks of others and related proprietary property are protected from copying and simulation under national and international laws and are not to be reproduced or copied without our express written permission.

Except otherwise stated, all the information in relation with the online ordering application are property of The Appy Way and/or its licensor(s). The information may not be copied, distributed, or reproduced or transmitted in any form or by any mean, electronic, mechanical, photocopying, recording or otherwise, without its prior written permission.

To the fullest extent permitted by law, The Appy Way excludes all liability arising out of its supply of the Products and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with delay beyond the estimated delivery or pickup time; any circumstances over which The Appy Way had no control of the consequences and which it could not avoid by the exercise of reasonable care, or any indirect or unforeseeable loss suffered or incurred by the Client or others. In any event, The Appy Way Ltd liability to the Client shall not exceed the total price charged for the relevant products/and or services.

This terms and Conditions shall be governed by and construed in accordance with the laws of the country in which The Appy Way Ltd trading as The Appy Way Ltd is headquartered and any dispute arising out of or in connection with these shall be settled by the competent courts from the headquarter of The Appy Way Ltd trading as The Appy Way Ltd, excluding the possibility of reference to conflict of laws.